Shipping
Most of our products are eligible for free shipping on orders over $150. Some items, such as rooftop tents, require LTL freight and will incur additional charges.
View our full shipping policy here.
Order Receiving & Damages
If your item was damaged in shipping, we need to know right away. The best option is to email photos and a description of the damage to sales@rttents.com. Please note that failure to sign for a package or not inspecting a package for damage is legally considered a statement that you accept the package as is. Please inspect and notify us right away so we can help you get a replacement.
View more details in the full shipping policy here.
Frequently Asked Questions
Have a question and feel like you're not alone? Check out our Frequently Asked Questions page to read more.
Contact Us
We would love to talk with you! If you have any questions, feedback, thoughts, or just want to share details of your latest adventure please reach out to us. Whether by email, chat, or phone call, we would love to hear from you.